Characteristics

To work in the ICT industry, there are certain Characteristics needed to be successful.

Interpersonal skills

It is vital that you can talk to people in a professional and cooperative manner. As well as being able to listen to clients and other staff. This will make it possible to receive constructive feedback and identify problems when they occur

Planning

It is essential to plan ahead. It is good practice to make to-do lists, buy a diary or use a PIM (Personal Information Manager) such as Microsoft Outlook.

Organisation

This can be achieved by good planning. Printing a to-do list to tick off, preparing tasks before they are needed and ensuring you have the correct equipment are some ways to aid good planning and organisation.

Time management skills

Looking at a task and knowing how long you should take on it is essential. It may be a good idea to split a task into bite size chunks, to aid with your time management. If you are on a strict time limit, the majority of phones or laptops have alarms on them.

Team Working

Being a team player is a vital skill in the ICT industry. Being free-thinking and independent is important, being able to work and communicate as part of a team is of equal importance.

Numerical Skills

When working with binary code, hexadecimal numbers and working out cost and value of new computer components and systems, numerical skills are a must. You may be required to set I.P addresses and work with numbers a great deal of the time.

Problem Solving

In the ICT industry, problems are expected to occur on a regular basis. You need to be able to think logically and have a good knowledge of the system you are using to solve the problems that arise.

Creativity
Sometimes to solve a problem you need to solve a problem by being relative and thinking outside the box.